Who We Are

Valore Asset Management is a residential property management company operating across London and the South East.

Information We Collect

We may collect and process the following types of personal information:

Information You Provide Directly

This may include:

  • Name

  • Email address

  • Telephone number

  • Postal address

  • Property address

  • Company or organisation details

  • Information submitted through contact forms or enquiries

  • Information provided during the course of property management services

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited

  • Website usage data

  • Cookies and tracking information

How We Use Your Information

We use personal information for the following purposes:

  • Responding to enquiries

  • Providing property management services

  • Managing client and resident relationships

  • Arranging maintenance and contractor services

  • Communicating important building or service updates

  • Processing payments and financial administration

  • Improving our website and services

  • Meeting legal and regulatory obligations

  • Maintaining security and preventing fraud

Legal Basis for Processing

We process personal data under one or more of the following legal bases:

  • Performance of a contract

  • Legitimate business interests

  • Compliance with legal obligations

  • Consent (where required)

Sharing Your Information

We may share your information with trusted third parties where necessary to deliver our services, including:

  • Contractors and maintenance providers

  • Professional advisors and consultants

  • Insurers

  • Accountants and auditors

  • IT and software providers

  • Regulatory or legal authorities where required

We only share information where necessary and ensure appropriate safeguards are in place.

We do not sell personal data to third parties.

Data Storage and Security

We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, or disclosure.

While we strive to protect your data, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, regulatory, accounting, and operational requirements.

Your Rights

Under UK data protection law, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to certain processing

  • Request transfer of your data

  • Withdraw consent where processing is based on consent

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us using the details above.

Cookies

Our website may use cookies and similar technologies to improve user experience and analyse website traffic.

You can control cookie preferences through your browser settings.

A separate Cookie Policy may also be provided on this website.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.